Step 1: Download the desktop app here
Step 2: Complete the steps below
- Enter Your Name
- Enter the Meeting Room Number
- Enter the Security PIN (if required)
- Choose Video & Presentation or Presentation Only
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Join a Meeting
Join by desktop application
Join by mobile application
Step 1: Download the app store here
Step 2: Complete the steps below
- Enter Your Name
- Enter the Meeting Room Number
- Click the video icon on the right to join by video and audio
- Click on the audio icon on the left for an audio only call
Join by browser (Chrome or Firefox only)
Step 1: Go to https://video.infocus.net
Step 2: Complete the steps below
- Enter Your Name
- Enter the Meeting Room Number
- Enter the Security PIN (if required)
- Choose Call & Share, View Presentation, or Share Only
- Choose Video & Audio or Audio Only
Join by telephone call-in
Step 1: Dial the telephone number closest to your location
Step 2: Enter Meeting Room Number, followed by a #
Step 3: Enter security PIN, followed by #
Country Phone Number Austria +43 720 115 223 Canada +1 819 975-0963 Czech Republic +420 538 880 993 Denmark +45 78 75 52 20 Finland +358 341 089 564 France +33 1 86 76 12 54 Germany +49 6103 993 8003 Hong Kong +852 5819 4889 Netherlands +31 85 8888479 Norway +47 21 40 37 65 Poland +48 22 307 14 80 Spain +34 933 938 997 Sweden +46 8 4468 0373 Switzerland +41 43 508 25 76 United Kingdom +44 16 1850 5692 United States +1 (503) 343-9011 OR
+1 (503) 446-4097Join by SIP-based Dialing (including InFocus Mondopad, ConX Phone, Polycom, and Cisco)
Step 1: Dial the conference’s SIP URI address: xxxxx@infocus.net
Step 2: Enter the Security PIN, followed by # (if required)
Join by Skype for Business
Step 1: Enter the ConX room number and "@infocus.net" into the address box where it says "Find Someone" and click on the search icon (magnifying glass)
Step 2: Right-click on Contact Address and Select “Start a Video Call” from the Menu
Step 3: If PIN is required to join the conference, enter it via keypad followed by the pound key (#). Access the keypad by clicking on the phone icon.
Step 4: Note that you may need to enable your video camera.
Join by H.323-based Dialing (including Polycom, LifeSize, AVer, and Sony)
Step 1: Dial the number below based on YOUR location
US: 67.212.233.236 ## <meeting room number>
EU: 95.211.188.141 ## <meeting room number>
Step 2: Enter a PIN if applicable
Join by Cisco H.323 Endpoint Dialing
Step 1: Dial the number below based on YOUR location
US: <meeting room number>@67.212.233.236
EU: <meeting room number>@95.211.188.141
Step 2: Enter a PIN if applicable
Keypad Commands
Use the keypad of your device to perform the following functions during your ConX Video Meeting.
Download the ConX Keypad Commands [PDF of chart below]
Keypad Command Description On Off Layout Current Speaker Highlight Highlight outline around active speaker. *0 #0 Lock Meeting Room Prevent anyone new from joining the meeting. *1 #1 Display Participant Name Display the name of each participant under their video sharing. *2 #2 Change Layout Change the layout for your meeting. Change the number of video participants and what screen sharing is visible. *4 Mute All Mute/Unmute the audio of all participants except yourself. *5 #5 Mute My Microphone Mute and Unmute your microphone. Note that your phone/device may have its own independent muting functions. *6 #6 Self View See your own video camera view side-by-side with other video participants in the meeting. *7 #7 View Screen Share / Participant Video Feeds Switch between viewing the screen share and video participant feeds. *8 #8 Meeting Video Broadcast Mode Make your video the only image all meeting participants see. Full audio functionality remains active for all participants. *9 #9 -
Host a Meeting
Invite Participants to a ConX Cloud Meeting
Step 1: Go to https://www.infocusconx.com/
Step 2: Sign in with your ConX account information.
Step 3: On the Meeting Rooms page, enter the email addresses of your meeting participants. You can also link your Google account, Microsoft account, and/or InFocus account for easier selection of contacts.
Step 4: Click NEXT to select Instant or Scheduled Meeting.
Step 5: Click START NOW for an instant meeting. For a scheduled meeting, fill in the meeting details and click SCHEDULE THE MEETING.
Step 6: Confirm your invitation information and click SEND INVITATIONS.
You can also email your attendees this link, https://conx.infocus.net/, along with your room number and the guest PIN.
Manage Your Meeting
Step 1: Go to https://www.hostconx.com/
Step 2: Enter your Meeting Room Number and Host PIN.
From here you can:
- Lock the meeting to prevent anyone else from joining.
- Mute individual participants if their audio is too noisy.
- Assign Video Broadcast Mode, which blocks all the other video cameras except the one assigned.
- Choose from multiple layout options.
- End the meeting for all participants.
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FAQ
How do I activate my ConX Cloud account from an activation code?
To activate your account, go here and enter the activation code you were given for ConX Cloud.How do I sign up for a ConX Cloud account?
Step 1: Click on Plans & Pricing
Step 2: Choose the plan that you want
Step 3: Enter your email address
Step 4: Go to your email inbox and click on Verify Email
Step 5: Finish setting up your account by entering the account information that is required
Step 6: Enter a Host Pin and Guest Pin and click Activate My Room
How do I change my meeting room security PIN?
Step 1: Go to https://www.infocusconx.com.
Step 2: Click “Log in” at the top right and enter your email and password.
Step 3: From the Meeting Room page, click the pencil icon next to the Guest PIN or Host PIN.
Step 4: Enter a new PIN and click SAVE.
What are the networking requirements for ConX Cloud?
Network NATs and firewalls provide protection for your network by limiting outside access to an internal network. Some access, however, is necessary for video calling. To enable Mondopad to place and receive calls with the outside world while maintaining network security, you must open the following ports for SIP signaling and media streams in the firewall:
Port Type Direction Traffic 5060, 5061 TCP, UDP Outbound These ports are necessary for SIP signaling. 25000 -35000 UDP Outbound This is for media streams. Actual port number used will be randomized and negotiated per session, and will be in the range of 25000 – 35000 for SIP service recommended by InFocus. Firewalls should permit inbound traffic to TCP and UDP ports that have been established in the outbound direction.
ALG Routers
When an ALG router recognizes SIP traffic, it attempts to “improve” the quality of the connection by manipulating the routing information in the data packets. Inbound traffic sent to the router-chosen port is also manipulated to be forwarded to the original source port. Unfortunately, ALG routers do not always properly forward all SIP packets. The result is an unreliable connection. Because of this, we recommend all ALG features be disabled on the router.
What are the technical specifications for ConX Cloud?
Video Interoperability & Call Signaling
- SIP (hardware and software endpoints)
- H.323 (hardware and software endpoints)
- RFC 2833, SIP INFO, and tone detection for DTMF signaling
Audio/Video Codecs and Capabilities
- H.263, H.263+, H.263++, H.264, H.264 AVC, MS RT Video
- Up to 720p HD
- Audio: G.711 (u/a), G.722, G.722.1, G.722.1 Annex C, MS RT Audio
- Per-Participant Custom Layout Control
Encryption & Security
- SIP Signaling: TLS
- Media: RTP, SRTP (on request)
- Host PIN, Meeting PIN
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Downloads
Download the desktop app for Windows here Download the desktop app for Mac here Download the mobile app for iPhone here Download the mobile app for Android here Download the ConX Outlook Add In for Windows here 
ConX Datasheet ConX Ecosystem Datasheet ConX Cloud Dialing Guide -
Contact Us
Europe, Middle-East & Africa
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Mon - Fri 9am - 5pm Local Time Singapore +65 6362 1202 Austrailia 1300-290-922 China 800-999-9288